← Go back to all jobs

Expired

Senior Manager of Data and Analytics
📍 New York, USA

The Wing

[Expired] - Senior Manager of Data and Analytics

Company:
The Wing
Coworking Space:
The Wing
Address:
New York, USA 20 st between Broadway & Park

Key projects this person will lead:

    • Be the data driver of the business, identifying the data vision at the company while simultaneously implementing analytics best practices and leading reporting
    • Lead implementation of our business intelligence software - identifying the right data structure and training the individual teams to utilize the available data appropriately
    • Partner with the Product, Engineering, and Growth team to establish the right tech stack as the company scales, including implementation of a CRM tool and building new data tools within our internal member portal and app
    • Serve as a data evangelist within the company, helping non-technical teams see the value in data and encouraging adoption in their day-to-day work

Requirements include but are not limited to:

    • Own overall strategy and vision for data at The Wing
    • Ensure a democratized approach to data as the key strategic asset for each department
    • Own and manage all KPI Dashboards, Daily & Monthly Reporting and data insights to the Executive team including actual vs forecast/annual budget
    • Utilizing our Membership data to create models that depict member trends, inform the leadership team and build out analytics for the company
    • Lead strategy, architecture and the development of data, experimentation and analytics solutions
    • Lead effort to segment The Wing's member base, including development of personas, to support holistic CRM strategy and targeting and personalization plan and opportunities
    • Work closely with Growth team to develop tailored communication funnel and messaging across multiple touch points that will ultimately lead to increased application/conversion frequency and minimization of attrition
    • On an ongoing basis - conduct and optimize database mining, segmentation and modeling opportunities
    • Identify key metrics to monitor and track to manage the health of our member base; work closely with Finance to identify targets and how our member targets align and ladder up to The Wing's financial targets
    • Make sure we’re using the right mix of bought and homegrown tools as we scale
    • Partner with the product and technology teams to enhance The Wing’s tech stack, including a consistent vetting and optimization of marketing analytics and member analytic tools
    • Chart the course for our data pipelines and data warehouse, optimizing for accuracy, performance and availability
    • Build a data and analytics team that is hyper-focused on exceeding member expectations across each of our locations
    • Keep our data safe
    • Excellent verbal and written communication skills and presentation skills to senior leadership

Qualifications:

    • 8+ years of experience, with 5+ years of strategic experience leading and building data teams in high growth companies (background in membership businesses is a plus!)
    • BA (MA preferred) in Computer Science, Data Science or related, technical field
    • Knowledge of Looker (a plus)
    • SQL Knowledge (a plus)
    • Eagerness to apply data solutions to new areas of a business, as well as working cross-functionally with non-technical teams
    • Expert in data and analytics best practices for different business stages as we scale
Full time