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Field Operations Lead
📍 Pittsburgh, USA

Beauty Shoppe

[Expired] - Field Operations Lead

Beauty Shoppe
Coworking Space:
Beauty Shoppe
Pittsburgh, USA 6101 Penn Ave, PA 15206

Responsibilities for the position include:

  • Provide guidance, advocacy and leadership for all operational needs within each managed co-working space
  • Assist with development of operational policies and regulations that will enhance the culture of hospitality and further lead to increased sales and revenue
  • Supervise all Operations Managers and other unit-based staff within all spaces
  • Communicate operations processes and consistent service expectations across the brand
  • Assist with troubleshooting and implementing new and existing technology platforms within all spaces
  • Coordinate recruiting, hiring and training for all unit-based staff
  • Collaborate with development, operations, food and beverage, sales, marketing, design and other functional areas to develop, launch and run new spaces
  • Conduct regular meetings, performance evaluations, training and coaching for all unit-based staff
  • Provide back-up coverage and fill-in for absences for all operations staff members
  • Select, vet and foster solid relationships with key vendors
  • Create, prepare, share, and present key deliverables and performance reports to leadership team
  • Always put members first, and be eagerly responsive to their needs

The successful candidate for this role will bring:

  • Bachelor's degree in business, hospitality management or a related field
  • 5+ years of experience in a management role within the hospitality and/or service industry
  • Previous experience with direct supervision strongly preferred
Full time