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Expired

Community Manager
📍 New York, USA

[CLOSED] kettlespace

[Expired] - Community Manager

Company:
Kettlespace
Coworking Space:
[CLOSED] kettlespace
Address:
New York, USA

Are you an outgoing, extroverted person? Are you the social center of your group of friends? Are you an expert at reading social cues and making people feel warm and comfortable? Do you enjoy and excel at bringing like minded people together? If you answered YES to these questions, then we’d like to speak with you!

Summary

KettleSpace is the easiest way to cowork. By repurposing restaurant dining areas during their downtime, we offer the most convenient and affordable network of workspace on the market. And by fostering community at scale, we are partners and collaborators with our members, helping them connect with resources to get where they want to go.

Through our partnership, restaurant owners keep their spaces utilized, generate new profit-rich revenue streams, and gain exposure to new audiences. Members get full access to our entire network, bottomless coffee, tea, and snacks, exclusive events & perks, and all the coworking essentials - for less than a cup of coffee a day.

We are a small, scrappy, venture-backed team with a big vision. Our founders are ex WeWork, Twitter, and hospitality executives, and we have been a part of some of the most successful NYC startups in recent years.

About The Role

Our innovative coworking company is looking for Part-Time Community Managers. Our membership is steadily growing and we need support with our recurring events series. While this position is rooted in hospitality, a large focus will be placed on events logistics and leading on member engagement.

In addition to regular community manager responsibilities (see following page) this role will largely execute supportive functions to our Events team for our growing events series. Part-time community manager will perform opening duties to our Flatiron venue (anticipated schedule 7a-11a; Monday - Friday) or support our early morning business series 2-3 mornings a week.

For this role, a strong sense of hospitality and caretaking is a must. We’re seeking people-persons that like to engage with members, have conversations that matter, and help our members and guests also have those conversations regardless of whether they lead to a business interaction, a friendship, or simply positive moments. Interests in the world of startups, business/entrepreneurship, or freelancing is a plus.

If you are not a person that naturally creates these types of interactions and thrives in a social/professional environment, then this is not the position for you.

Areas Of Responsibility (included But Not Limited To)

Support Events team with management, program logistics and customer engagement for recurring events series
Provide customer service by greeting and exceeding the expectations of our members and their during recurring events series
Create a warm, welcoming, consistent, and productive working environment
Maintain company’s culture and meeting mutually agreed upon expectations
Facilitate connections between like-minded members of our community to enhance each member’s experience
Act as an ambassador of our company to our venue partners, their employees and the entire KettleSpace Community
Oversee facilities and maintain day-to-day quality control to ensure venue space is fully operational
Manage and maintain relationships with Host Venue Partners and their staff
Communicate real time changes and incidents between members, venue partners, and Ops team
Restock amenities and manage inventory
Assist in Community building efforts
Support entire Experience team in managing events & programming logistics from initial conception thru final execution
Fun project based work or basic research (within your scope of ability)

Requirements

Warm, extroverted, community-oriented, and naturally-interested personality type
1-3 years of work experience in sales, hospitality, customer service, or business operations
Strong verbal and communication skills
Exceptional organizational and multitasking skills
Passion for creating exceptional experiences for all people
Team player with an ability to give and receive feedback in a rapidly evolving workplace
Demonstrate strong moral values, reliability, accountability, self-awareness, work ethic, and empathy

Interested?

Please send your resume and a tailored cover letter to click apply detailing both your interest in the position and at least one fun fact about yourself. Applications submitted without an engaging and relevant cover letter will not be considered.

Full time