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Expired

Front Office Executive - Delhi
📍 Delhi, India

91Springboard Noida

[Expired] - Front Office Executive - Delhi

Company:
91springboard
Coworking Space:
91Springboard Noida
Address:
Delhi, India C2, sector 1, Noida, UP 201301

Purpose of the Role:

We are looking for someone who can create an awesome experience for members, potential members and their visitors who visit our hub.

About the Position: 

As a Front Office Executive at 91springboard, you will mostly be the first point of contact for visitors as well as resident members. You will be key towards shaping their experience with 91springboard. You will partner with other hub team members to deliver this experience.

Overall Accountability:

  • Engaging with Visitors at the hub. Visitors will be of various nature. They may be visiting as guests, would want to check out the office space, potential walk-ins, etc. As the person at the hub desk, you will be the first point of contact for them and will need to help them connect and engage with the right person.
  • Coordinating with the Leads passed on by the sales team to ensure a smooth hub tour experience in partnership with respective Community Manager
  • You are the First Point of Contact for coordinating resolution of member queries raised via
    • Ticketing
    • General Information and Request raised in person
  • Conference Room Booking
  • Manage Event-related calls routed to the hub or city

Skills & Behavior Required: 

  • In order to be an ideal fit for this position, you should be:
  • Obsessed with the customer experience and creating a “WOW” for our members
  • A very strong communicator
  • Extremely approachable. Be the person everyone wants to interact with/ go-to for solutions.
  • Organized and detail-oriented along with a flair for coordination.
  • Able to work on MS Office/ Google Suite

Years of Experience:

  • Students with a background in Hotel Management or 1+ years of experience required in a similar profile.
  • Bonus points for experience in the hospitality sector.

Education:

  • Graduation required
  • Diploma / Certification in Front Office Management preferred.

Primary Responsibilities:

  • Welcome and greet visitors to the hub. Understand their need and direct them to the appropriate person
  •  Associate's Degree/College Diploma
  • 1+ years of experience required in a similar profile.
  • Bonus points for experience in the hospitality sector

Required Skills:

  • Obsessed with the customer experience and creating a WOW experience for our members
  • A very strong communicator 
  • Extremely approachable. Be the person everyone wants to interact with/ go to for solutions.
  • Organized and detail oriented along with a flair for coordination.
  • Able to work on MS Office/ Google Suite
Full time