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Information Technology Support Engineer
📍 Seoul, South Korea

JustCo AIA Sathorn Tower

Information Technology Support Engineer

Company:
JustCo
Coworking Space:
JustCo AIA Sathorn Tower
Address:
Seoul, South Korea AIA Sathorn Tower. No. 11/1 South Sathorn Road, 9th & 10th Floor, AIA Sathorn Tower, Yannawa, Sathorn, Bangkok 10120

For This Role, You Will Have To

  • Be responsible for the daily operations and maintenance of the centre's IT infrastructure
  • Provide technical consultancy to prospects and existing clients
  • Ensure 24x7 system availability and do troubleshooting when necessary
  • Maintain technical documentation, configuration procedures and best practices
  • Provide IT support and services to occupants of the centre
  • Work together with HQ team for new centre construction project
  • Provide any other technical support related to the centre



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Requirements

  • Degree in Information Technology equivalent
  • Minimum 3-5 years of user support, client engagement/ solutioning experience
  • Good Knowledge in Wi-Fi administration, network, firewall, and troubleshooting
  • Good team player, resourceful, independent
  • Able to work autonomously, navigate around unstructured environment with minimum supervision
  • Helpful personality with a pleasant disposition, positive work attitude and able to think outside the box
  • Good interpersonal, communication, analytical and problem-solving skills
  • Alcatel switch experience or pre-sales experience is a plus

[Not translated in selected language]

Full time