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Expired

Membership Advisor
📍 New York, USA

Bond Collective Gowanus

[Expired] - Membership Advisor

Company:
Bond Collective
Coworking Space:
Bond Collective Gowanus
Address:
New York, USA 68 3rd St Brooklyn, NY, 11231

Bond Collective thoughtfully curates boutique work environments that provide an unmatched experience. With a specialization in hospitality and design, each Bond Collective employee and amenity are resources that enable our members and their businesses to thrive. Our diverse locations authentically represent their larger surrounding communities and embody a quiet sense of luxury, allowing you and your work to take center stage.

 

About the Role:

In the role of Membership Advisor, you are the first point of contact in managing the ongoing sales at our locations. You will be assisting the portfolio remotely by answering sales inquiries, issuing license agreements, negotiating license terms, and supplementing the renewal process. A pivotal role for someone interested in direct account management, the Membership Advisor supports the team on-site, following their introduction to both the space and our community. Organizational skills, comfortability in closing and initiating sales, and active communication with the supporting team are crucial to the role’s success, with responsibility growing as the team and portfolio expands.

 

Responsibilities included but are not limited to:

  • Primary point of contact for direct sales at our locations after the community team on site tours them around the space.

  • Issuing license agreements to those that are joining our spaces, effectively ‘closing’ the sale.

  • Negotiating license terms in coordination with team management and general guidelines.

  • Communicate with on-site teams to ensure maximum occupancy and retention.

  • Communicate with marketing and advertising teams to target spends and create effective promotions.

  • Manage and maintain lead databases and contact lists.

  • Renew and retain current members after their license agreement has expired.

  • Promoting growth and expansion of member accounts, and coordinating with on-site teams to accomplish seamlessly.

  • Promoting referral and broker programs to relevant accounts to create additional leadflow.

  • Support community and executive teams with miscellaneous projects to further develop pipelines and member offerings.

 

Requirements:

  • At least 1 year of Business-to-Business B2B selling experience with evidence of exceptional performance

  • Demonstrate strong phone and in person prospecting skills

  • Successful sales experience in a face-to-face cold calling background.

  • A strong work ethic needed for market development through prospecting and cold calling.

  • Excellent closing skills.

  • Excellent verbal and written communication skills.

  • Work as a positive team member, always available to assist colleagues, teammates, members, customers, etc.

  • Exceptional organizational and multitasking skills

  • Strong analytical skills with the ability to draw insights

  • Bachelor's Degree preferred

 

Perks:

  • Daily breakfast, snacks, coffee, tea, and drinks at all Bond Collective locations

  • Pet friendly spaces

  • Health care, including vision and dental

  • 401K plan

  • Smart casual dress code

  • Generous vacation time

  • Paid parental leave

  • Learning and development opportunities

  • Team outings ex. Dinners, boat cruises, yoga classes and more!

Full time