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Operations Manager
📍 London, UK

Huckletree Shoreditch

[Expired] - Operations Manager

Coworking Space:
Huckletree Shoreditch
London, UK Alphabeta Building, 18 Finsbury Square, London EC2A 1AH


  • Focus on customer service levels as your primary KPI.
  • Ensure that the level of service your community received is higher than 5-stars
  • Conduct building walk-arounds and review your customer satisfaction levels with each ticket
  • Be the point of contact for all external service providers and suppliers
  • Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog
  • Ensure that we remain in-budget for all supplies


  • You are passionate, positive, hard-working and energetic
  • You have hands-on experience with building management
  • You are a jack-of-all-trades type across facilities, M&E, AV/Tech
  • You may have a background in a trade or as the Ops Manager at a startup
  • You are a ‘fixer’ and are unphased by turning your hand to anything
  • You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff
  • You have are fast-thinking and reactive
  • You are process-driven and with a detailed focus
Full time