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Programs Manager
📍 Austin, USA

Capital Factory

Programs Manager

Company:
Capital Factory
Coworking Space:
Capital Factory
Address:
Austin, USA 701 Brazos St, Austin, TX 78701

You will lead and grow a team of Programs Coordinators across Austin, Dallas and Houston who are passionate about entrepreneurship and technology. You will support the overall strategy, develop the programming and drive to completion the large and small scale programs that benefit our community and corporate partners. These programs include SXSW, Austin Startup Week, Startup Crawl, TX Global Entrepreneur Week, Innovation Council programming, Founders Stories, Ask Me Anything’s, Robot University, Defense Innovation, Diversity, Equity and Inclusion, and the Texas Startups Roadshow.

You will work cross-functionally with other departments to deliver quality content and programs to our community, corporate partners and our ecosystem of entrepreneurs.

Our partners have limited personnel and carry varying opinions of success. You are responsible for navigating these different expectations and for pulling them forward. You show our partners how they can achieve their goals through Capital Factory programming. It’s up to us to make them successful – that’s a big reason they choose to keep working with us. Our goal is to provide the type of service you might expect from the Four Seasons or Tiffany’s. We sweat the small stuff. We respect their time. We do whatever it takes and do it with style.

About You…

Requirements

  • Excellent interpersonal and communications skills are critical. Strong ability to influence and drive change.
  • You are a detail-oriented documentor. You make lists and spreadsheets.
  • You are a problem solver. You look for ways to make things work better and how to turn chaos into systems.
  • You have the ability to deliver high quality work, on time, in a dynamic organization under time pressure.
  • You have 3+ years experience with executing large scale physical and virtual events from ideation to programming to event logistics, to completion, simultaneously.
  • You have 2+ years of experience managing a team.
  • You are a decision maker and know when to escalate situations to appropriate leadership within the organization.
  • You plan to stay in Austin and fully committed to this position for 2+ years.

About Our Team...

  • We have a passion for startups and technology
  • We have excellent written and verbal communication skills
  • We are professional and presentable and greet everyone cheerfully. We’re ready to deal with an immature student, a pushy salesperson, top VC’s, a fortune 500 CEO, and even the President of the United States.
  • We are excited to work in downtown Austin and have reliable transportation.
  • We have a quiet place with fast internet where we can work remotely.
  • We have a reliable laptop computer and smartphone.
  • We are security aware. We have a passcode on our computers and phones and use a password manager.
  • We are available during SXSW (Spring Break) and Startup Week (the week before Austin City Limits Music Fest).
  • We get to Inbox Zero every day.

You’ll know you’re successful if…

  • Your programs are well attended and the participants and sponsors have a high satisfaction rate (satisfaction is defined in advance of each program).
  • You build and/or adhere to program budgets.
  • Your run of show is executed with precision and you have built the appropriate back up plan to adjust if needed on execution day.
  • You receive solicited and unsolicited feedback on the quality of the programs you run from attendees, speakers, sponsors, and Capital Factory members.
  • You have a productive and collaborative relationship with the Corporate Innovation, Defense and Events managers and leadership.
  • Partners and sponsors give unsolicited feedback about how great your team is to work with and they show they mean it by giving us repeat business.

Benefits

  • 4 weeks paid vacation (one week is between Christmas and New Year’s) includes all personal and sick days
  • Personal health, dental and vision insurance
  • Short Term Disability Insurance
  • Life Insurance
  • Coworking membership at Capital Factory
  • Downtown parking space
  • Access to onsite gym
Full time