Glossary of
Coworking Spaces
Related Terminology

This is a collection of temrs we've collected to help you understand the coworking, coliving and hospitality fields of work. Further we can understand the relationship they have to the rest of the social, technologival nad econimical world. We've also included some terms that are used in the industry that are not directly related to coworking, coliving or hospitality but are used in the industry and may be helpful to know. If you have any terms you'd like to add to this list please ✎ contact us and we'll add them to the list.

• 1 ⇧

• 🔗 15-Minute City - Urban planning concept where all necessary services and amenities (work, education, healthcare, shopping, leisure) are within a 15-minute walk or bike ride from any point in the city.

• A ⇧

• 🔗 Activity-based Working - A flexible work approach where employees choose the most suitable setting based on the activity they are performing.


• 🔗 Adaptive Reuse - The practice of repurposing existing buildings for new uses, rather than demolishing and building new structures.


• 🔗 Agentic Booking - Agentic Booking — Agentic booking refers to AI agents that autonomously manage reservations and scheduling on behalf of users. These agents can search for available spaces, compare options, check pricing and amenities, and confirm bookings without constant human input. The system learns user preferences, availability, and contextual needs to make intelligent booking decisions. It represents a shift from users manually reserving spaces to AI agents proactively securing the best options. This enables seamless, automated access to services like coworking, travel, and hospitality.


• 🔗 Agentic commerce - Agentic commerce refers to AI agents that autonomously handle purchasing decisions and transactions on behalf of users. These agents can research products, compare prices, negotiate deals, and complete purchases without constant human intervention. The system learns user preferences and budget constraints to make intelligent buying decisions. It represents a shift from users actively shopping to AI agents proactively managing commerce tasks. This enables hands-free, automated purchasing experiences.


• 🔗 Agile Workspace - A flexible office environment that supports dynamic work styles and collaboration.


• 🔗 Artificial Intelligence (AI) - The development of intelligent machines and systems that can perform tasks requiring human intelligence.


• 🔗 ATS - Applicant Tracking System - a type of software used by HR and recruitment teams to manage the hiring process from start to finish


• 🔗 Augmented Reality (AR) - The integration of digital information and virtual elements into the real-world environment.


• 🔗 Automation - The use of technology and software to perform tasks and processes without human intervention.

• B ⇧

• 🔗 Biophilic Design - Incorporating elements of nature into the workspace to improve well-being and productivity.


• 🔗 Building Automation Systems (BAS) - Integrated systems that control and monitor building operations, including HVAC, lighting, and security.


• 🔗 Building Information Modeling (BIM) - A digital representation of a building's physical and functional characteristics, aiding in design and construction processes.


• 🔗 Business Continuity - The ability of a business to continue operations during and after unexpected events or disruptions.


• 🔗 BYOD (Bring Your Own Device) - The policy allowing employees to use their personal devices for work-related activities.

• C ⇧

• 🔗 Change Management - The process of preparing and supporting employees through organizational changes to achieve desired outcomes.


• 🔗 Cloud Computing - Storing and accessing data and applications over the internet instead of on local servers or personal devices.


• 🔗 Coliving - Modern housing concept where individuals or groups live together in shared spaces, often in urban areas.


• 🔗 Collaboration Tools - Software and platforms that facilitate teamwork, communication, and document sharing among remote teams.


• 🔗 Coworking - Shared workspaces that provide individuals and small businesses with flexible and collaborative environments.


• 🔗 Coworking Professional - A coworking professional is an individual who works within the coworking industry, providing services and managing operations related to coworking spaces. These professionals are responsible for the creation, maintenance, and enhancement of coworking environments and the associated services. They may include community managers, space operators, event coordinators, and other roles that support the infrastructure and community of coworking spaces.


• 🔗 CRE - An abbreviation for Commercial Real Estate, it refers to properties used for business or investment purposes, such as office buildings, retail spaces, and industrial complexes.


• 🔗 Customer Journey Map - A customer journey map (CJM) is a visual storyline that plots every interaction a customer has with your brand—from first awareness through purchase and post-sale support—alongside the customer’s goals, emotions, and pain points at each stage. By laying actions and feelings side by side, it highlights friction (e.g., long checkout times) and delight moments (e.g., surprise freebies), giving teams a shared blueprint for improving experience and driving loyalty. To make and manage coworking journey maps you can use tools like Journey Mapper for Coworking.


• 🔗 The Cost of Living - The Cost of Living is a measure of the average expenses required to maintain a standard lifestyle in a particular location, including essential costs like housing, food, healthcare, transportation, and utilities. It is often expressed as an index that allows for comparisons between different cities or regions, helping individuals and businesses evaluate affordability and make informed decisions about where to live, work, or invest.

• D ⇧

• 🔗 Data Analytics - The process of examining large sets of data to uncover patterns, insights, and trends that can inform decision-making.


• 🔗 Design Thinking - An iterative approach to problem-solving that focuses on understanding users' needs and designing solutions accordingly.


• 🔗 Digital Transformation - The integration of digital technologies into all areas of a business, fundamentally changing how it operates.


• 🔗 Digital Workplace - A virtual environment that enables employees to work remotely using digital tools and technologies.


• 🔗 Distributed Teams - Teams composed of individuals working remotely from different locations, collaborating virtually.

• E ⇧

• 🔗 Edge Computing - Processing and analyzing data closer to the source or the "edge" of the network, reducing latency and improving real-time applications.


• 🔗 Employee Engagement - The extent to which employees are emotionally invested and committed to their work and the organization.


• 🔗 Employee Experience - The sum of all interactions and experiences an employee has with their employer, encompassing culture, physical workspace, and support systems.


• 🔗 Energy Efficiency - The goal of reducing energy consumption and optimizing resource usage to minimize the environmental impact of buildings and operations.


• 🔗 Ergonomics - The science of designing workspaces, furniture, and equipment to fit the capabilities and needs of individuals, promoting comfort and productivity.

• F ⇧

• 🔗 Facility Management - The coordination and management of an organization's physical assets, including buildings, infrastructure, and services.


• 🔗 Flexibility - The ability to adapt, adjust, and accommodate changing circumstances, including flexible work hours, locations, and arrangements.


• 🔗 Flexible Office - Office spaces that provide customizable and adaptable environments to accommodate diverse work styles and changing needs.


• 🔗 Frictionless Technology - Seamlessly integrated technology that simplifies processes and enhances the user experience, minimizing unnecessary steps or obstacles.


• 🔗 Furniture rental - A business model or service in which companies or individuals offer furniture pieces for a temporary period in exchange for a recurring fee. This allows customers to use furniture without having to purchase it outright.


• 🔗 Future of Work - The evolving trends, technologies, and practices that shape how work is conducted and organized.

• G ⇧

• 🔗 Gamification - The use of game elements, mechanics, and design principles in non-gaming contexts to engage and motivate individuals in various activities.


• 🔗 Generation Z - The demographic cohort following Millennials, typically born between the mid-1990s and early 2010s, known for their digital fluency and diverse perspectives.


• 🔗 Geolocation - The process of identifying or estimating the geographic location of a person or device, often used in location-based services and applications.


• 🔗 Gig Economy - A labor market characterized by short-term contracts, freelance work, and independent contractors, often facilitated by digital platforms.


• 🔗 Green Building - Environmentally sustainable buildings designed and constructed to reduce energy consumption, waste generation, and environmental impact.

• H ⇧

• 🔗 Health and Wellness - Initiatives and practices aimed at promoting physical, mental, and emotional well-being in the workplace.


• 🔗 Health-Centric Design - Design strategies that prioritize the health and well-being of occupants, going beyond basic safety and comfort to address physical and mental health needs.


• 🔗 Hospitality - Providing a warm, welcoming, and customer-centric experience, often associated with the service industry and extended to office spaces and coworking environments.


• 🔗 Hot Desking - A flexible seating arrangement where employees choose workspaces on a first-come, first-served basis, without assigned desks.


• 🔗 HRIS - HRIS stands for Human Resources Information System. An HRIS is a software platform that helps companies manage and organize employee data and core HR processes.


• 🔗 Human-Centered Design - An approach that emphasizes understanding and addressing the needs, desires, and behaviors of end-users in the design process.


• 🔗 Hybrid Spaces - Spaces that serve multiple functions, blurring the lines between different types of environments.


• 🔗 Hybrid Work - A work model that combines remote work and in-person work, allowing employees to divide their time between different locations.

• I ⇧

• 🔗 Inclusive Workplace - A work environment that values diversity, fosters a sense of belonging, and promotes equal opportunities for all individuals.


• 🔗 Innovation - The process of generating new ideas, implementing creative solutions, and improving products, services, or processes.


• 🔗 Integrated Technology - The seamless integration of various technologies and systems to create a unified and efficient work environment.


• 🔗 Intelligent Automation - The combination of artificial intelligence and automation to enable systems and machines to perform tasks with minimal human intervention.


• 🔗 Internet of Things (IoT) - The network of interconnected devices embedded with sensors, software, and connectivity to exchange data and perform tasks.

• J ⇧

• 🔗 Job Crafting - The process of employees proactively reshaping and customizing their job roles and responsibilities to align with their skills, interests, and values.


• 🔗 Job Satisfaction - The level of contentment and fulfillment an individual experiences in their job, often influenced by factors such as work environment, rewards, and opportunities for growth.


• 🔗 Job Sharing - An arrangement where two or more employees divide the responsibilities of a single full-time position, offering flexibility and work-life balance.


• 🔗 Joint Ventures - Collaborative partnerships between two or more organizations to pursue shared goals and ventures, often involving resources, expertise, or market access.


• 🔗 Journey Map - A journey map (ralated to Customer Journey Map ) is a visual timeline that charts the step-by-step experience of a person (user, employee, patient, etc.) as they pursue a specific goal, capturing what they do, think, and feel at each touchpoint. By juxtaposing actions with emotions and pain points, it exposes moments of friction or delight and guides teams in redesigning processes, products, or services to make the entire path smoother and more rewarding.


• 🔗 Just-in-Time Learning - Providing employees with access to learning resources and information at the moment of need, enabling continuous skill development.

• K ⇧

• 🔗 Kaizen - A philosophy and methodology focused on continuous improvement and small incremental changes for better efficiency, quality, and effectiveness.


• 🔗 Key Performance Indicators (KPIs) - Quantifiable metrics used to measure and evaluate the performance and success of individuals, teams, or organizations.


• 🔗 Kickoff Meeting - A meeting held at the beginning of a project or initiative to set goals, align expectations, and establish communication and collaboration protocols.


• 🔗 Knowledge Management - The process of capturing, organizing, storing, and sharing knowledge and information within an organization to enable efficient collaboration and decision-making.


• 🔗 Knowledge Workers - Employees whose primary work involves creating, analyzing, or sharing knowledge and information to drive innovation and solve complex problems.

• L ⇧

• 🔗 Leadership Development - Programs and initiatives aimed at nurturing and enhancing the skills, qualities, and capabilities of individuals in leadership roles.


• 🔗 Lean Management - An approach that aims to minimize waste, streamline processes, and optimize resource utilization to achieve efficiency and value creation.


• 🔗 Learning Management System (LMS) - A software platform that facilitates the creation, delivery, and management of e-learning and training programs within an organization.


• 🔗 Lifelong Learning - The ongoing pursuit of knowledge, skills, and personal development throughout one's life, beyond traditional educational settings.


• 🔗 Living Office - A design concept that creates adaptable and human-centric work environments, incorporating elements of nature, variety, and choice to enhance productivity and well-being.

• M ⇧

• 🔗 Mentoring - A relationship between a more experienced individual (mentor) and a less experienced individual (mentee), aimed at providing guidance, support, and knowledge transfer.


• 🔗 Microlearning - Bite-sized learning modules or resources designed to deliver specific and focused knowledge or skills in a short time.


• 🔗 Mindfulness - The practice of being fully present and aware in the current moment, cultivating focus, clarity, and well-being.


• 🔗 Mobile Work - The ability to work from various locations using mobile devices, enabling flexibility and freedom from a fixed office space.


• 🔗 Multigenerational Workforce - A workforce composed of individuals from different generations, each with unique perspectives, preferences, and experiences.

• N ⇧

• 🔗 Networked Economy - An economic system characterized by interconnectedness and collaboration, facilitated by digital networks and platforms.


• 🔗 Neurodiversity - Embracing and recognizing the diverse range of neurological differences and perspectives in the workplace.


• 🔗 New Normal - The term used to describe the post-pandemic era and the changes in work patterns, technology adoption, and societal norms that emerged as a result.


• 🔗 Nomadic Work - A work style that involves frequent travel and the ability to work from different locations.


• 🔗 Non-Territorial Office - An office design concept where employees do not have assigned desks or workstations.

• O ⇧

• 🔗 Office Wellness - Initiatives, policies, and practices aimed at promoting the physical and mental well-being of employees within the office environment.


• 🔗 On-Demand Services - Access to services and resources as needed, often facilitated by digital platforms.


• 🔗 Open Office - A workspace layout characterized by open floor plans, shared work areas, and reduced physical barriers.


• 🔗 Organizational Culture - The values, beliefs, behaviors, and norms that shape the collective identity and environment within an organization.


• 🔗 Outcome-Based Work - A focus on achieving specific results and outcomes rather than solely measuring time spent on tasks.

• P ⇧

• 🔗 People Analytics - The use of data and analytics to gain insights into people-related aspects of an organization.


• 🔗 Personal Branding - The intentional development and promotion of an individual's unique professional identity, reputation, and expertise.


• 🔗 Physical Distancing - The practice of maintaining a safe physical distance between individuals to minimize the spread of diseases.


• 🔗 Productivity - The measure of output or results achieved relative to the input or resources used.


• 🔗 Project Management - The discipline of planning, organizing, and managing resources to achieve specific goals and deliver projects.

• Q ⇧

• 🔗 Quality Management - A systematic approach to ensure that products, services, and processes meet or exceed customer expectations.


• 🔗 Quality of Life - The overall well-being and satisfaction individuals experience in their personal and professional lives.


• 🔗 Quantum Computing - A rapidly advancing field of computing that leverages quantum phenomena to perform complex calculations exponentially faster than traditional computers.


• 🔗 Quick Wins - Achieving small, meaningful victories or outcomes in a short period.


• 🔗 Quiet Space - Dedicated areas within a workspace designed to provide peace, tranquility, and privacy for individuals.

• R ⇧

• 🔗 Real Estate Technology (PropTech) - The use of technology and digital solutions to innovate, streamline, and optimize processes and operations in the real estate industry.


• 🔗 Remote Work - Working from a location other than a traditional office, often enabled by digital tools and technologies.


• 🔗 Resilience - The ability to adapt, recover, and bounce back from setbacks, challenges, or stressful situations.


• 🔗 Resimercial Design - A combination of "residential" and "commercial" design, resimercial design aims to make commercial spaces feel more like home.


• 🔗 Results-Only Work Environment (ROWE) - A work culture where employees are evaluated based on their outcomes and results rather than their presence or hours worked.


• 🔗 Robotics - The design, development, and use of robots and automated systems to perform tasks and processes.

• S ⇧

• 🔗 Skill Development - The process of acquiring and enhancing competencies, knowledge, and abilities to perform tasks or roles effectively.


• 🔗 Smart Buildings - Buildings equipped with advanced technologies that optimize the management of resources, improve comfort, and enhance the efficiency of building operations.


• 🔗 Smart Cities - Urban areas that leverage technology and data to improve infrastructure, transportation, sustainability, and quality of life.


• 🔗 Social Collaboration - Leveraging digital platforms and tools to enable communication, knowledge sharing, and collaboration among individuals and teams.


• 🔗 Social Distancing - The practice of maintaining a safe physical distance and reducing social interactions to prevent the spread of diseases.


• 🔗 Sustainability - Practices and initiatives aimed at minimizing negative environmental impacts and supporting ecological balance.

• T ⇧

• 🔗 Talent Management - The strategic process of attracting, developing, and retaining skilled individuals.


• 🔗 Team Building - Activities and initiatives designed to enhance collaboration, trust, and communication among team members.


• 🔗 Technology Integration - The process of incorporating technology solutions, systems, and tools seamlessly into business processes and workflows.


• 🔗 Telecommuting - Working remotely or from home using telecommunications technologies to connect with colleagues and perform job tasks.


• 🔗 Time Management - Strategies, techniques, and practices to effectively plan, prioritize, and allocate time to tasks and activities.

• U ⇧

• 🔗 Unified Communications - Integrated communication tools and platforms that streamline various channels such as voice, video, messaging, and conferencing.


• 🔗 Upskilling - The process of acquiring new skills or enhancing existing skills to stay relevant and meet evolving job requirements.


• 🔗 User Adoption - The process of ensuring that users embrace and effectively utilize new technologies, systems, or processes.


• 🔗 User-Centric Design - An approach that places the needs, preferences, and experiences of users at the center of the design process.


• 🔗 User Experience (UX) - The overall experience and satisfaction users have when interacting with products, services, or systems.

• V ⇧

• 🔗 Value Proposition - The unique combination of benefits, advantages, and value that a product, service, or organization offers.


• 🔗 Video Conferencing - The use of video and audio technology to conduct meetings, presentations, and discussions remotely.


• 🔗 Virtual Reality (VR) - Immersive technology that simulates a computer-generated environment, enabling users to interact with a virtual world.


• 🔗 Virtual Teams - Teams composed of individuals located in different geographical locations, collaborating and communicating primarily through digital platforms and tools.


• 🔗 Voice Technology - The use of voice-activated digital assistants and speech recognition systems to enable hands-free interactions.

• W ⇧

• 🔗 Well-being Programs - Organizational initiatives and activities that promote the physical and mental well-being of employees.


• 🔗 WFH - An abbreviation for Work From Home, it refers to the practice of working remotely from one's home or any location outside of the traditional office environment.


• 🔗 Work-Life Balance - The equilibrium between work-related activities and personal life.


• 🔗 Workforce Analytics - The analysis and interpretation of data related to employees and workforce dynamics.


• 🔗 Workforce Planning - The strategic process of analyzing and forecasting an organization's future workforce needs.


• 🔗 Workplace Design - The intentional planning and arrangement of physical space, furniture, and aesthetics to create a productive and engaging work environment.


• 🔗 Workspitality - Workspitality is the blend of workplace services and hospitality principles, where offices, coworking spaces, and flexible work environments are designed and operated with the same focus on comfort, experience, and service traditionally found in the hospitality industry. The integration of hospitality principles into workplace design, creating an environment where the comfort and care of a luxury hotel meet the functionality of an office. Workspitality redefines the work experience by prioritizing comfort, community, and well-being, making employees feel genuinely valued and at ease. This concept features thoughtfully designed communal areas, wellness amenities, and personalized services, turning the workplace into a space where people love to be.

• X ⇧

• 🔗 XR (Extended Reality) - An umbrella term that encompasses virtual reality (VR), augmented reality (AR), and mixed reality (MR).

• Y ⇧

• 🔗 Yield Management - The practice of optimizing resource allocation, pricing, and inventory to maximize revenue and profitability.


• 🔗 Youth Employment - Initiatives and programs aimed at facilitating the entry and integration of young individuals into the workforce.

• Z ⇧

• 🔗 Zero Trust Security - A security framework that assumes no trust by default, requiring continuous verification and authentication of users, devices, and systems.


• 🔗 Zoom Fatigue - The exhaustion and increased stress associated with prolonged and excessive video conferencing or virtual meetings.

If you have any terms you'd like to add to this list please ✎ contact us and we'll add them to the list.