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Community Associate
📍 London, UK


[Expired] - Community Associate

Coworking Space:
London, UK 25 Luke St, Shoreditch

What you’ll be doing

  • Building opening; opening up at 8am (Monday to Friday) you will be responsible alongside your community team for opening the building and prepping the space for members arrival.

  • Front desk reception; always with a professional and warm attitude, you will make members and guests feel welcome. Helping solve member issues and directing visitors through the building.

  • Guest/ contractor management; owning the front desk experience you will greet and sign-in guests and contractors, notify (phone or Slack) members of visitor arrivals and manage guest access. If work is being carried out on-site, you will manage Permits to Work for contractors and notify members of any upcoming disruption.

  • Member on boarding; managing users/ members, you will arrange inductions and access card activations for all new members in your building. Ensuring all member information is kept up to date throughout the building.

  • Member support desk; coordinating your team internally, you will be at the forefront of member communications. Answering day-to-day member queries through via Techspace’s online support desk, and sending building-wide comms when necessary.

  • Security handover; at the end of each day (5pm) you will be responsible for securing valuable company equipment and handing over to the security guard.

  • Building audits; each day you will perform a building walkthrough checking stock levels, maintaining cleanliness and logging building issues to maintain a positive member experience

  • Post management; notifying members of deliveries you will direct deliveries to the relevant floors and log details of uncollected post.

Full time