Tickets →
About the Workplace >
We Are Techspace
You are exploring a job opening Techspace, Techspace supports high-growth technology businesses by offering flexible, no-fuss workspaces, designed specifically to help scale-up teams succeed.
All Jobs at Techspace Shoreditch
Expired
[Expired] - Community Associate
Company: Techspace Coworking Space: Techspace Shoreditch Address: London, UK 25 Luke St, Shoreditch
Techspace is a platform for growth. We provide scaling technology companies with the environment and resources they need to succeed.
Techspace is looking for a Community Associate to engage and service our technology community. We care passionately about nurturing our forward-thinking members, working together to provide a productive and welcoming environment for our members and guests.
Reporting to the Community Manager, you will have excellent customer service skills, enjoy meeting new people, develop great relationships and have the ability to manage client expectations whilst prioritising your day efficiently. You have a great attention to detail and your initiative under stressful situations tends to turn tricky situations into a positive.
What you’ll be doing
Building opening; opening up at 8am (Monday to Friday) you will be responsible alongside your community team for opening the building and prepping the space for members arrival.
Front desk reception; always with a professional and warm attitude, you will make members and guests feel welcome. Helping solve member issues and directing visitors through the building.
Guest/ contractor management; owning the front desk experience you will greet and sign-in guests and contractors, notify (phone or Slack) members of visitor arrivals and manage guest access. If work is being carried out on-site, you will manage Permits to Work for contractors and notify members of any upcoming disruption.
Member on boarding; managing users/ members, you will arrange inductions and access card activations for all new members in your building. Ensuring all member information is kept up to date throughout the building.
Member support desk; coordinating your team internally, you will be at the forefront of member communications. Answering day-to-day member queries through via Techspace’s online support desk, and sending building-wide comms when necessary.
Security handover; at the end of each day (5pm) you will be responsible for securing valuable company equipment and handing over to the security guard.
Building audits; each day you will perform a building walkthrough checking stock levels, maintaining cleanliness and logging building issues to maintain a positive member experience
Post management; notifying members of deliveries you will direct deliveries to the relevant floors and log details of uncollected post.
What you’ll bring
What You’ll Get
Room to grow. We live and breathe scale-ups and with our own rapid business growth, you’ll have significant opportunity to shape your personal advancement.
World-class team. Ambitious, passionate and collaborative, we have exited companies to Google and have serious investor backing. You’ll be challenged and inspired by team members daily.
Company culture. We take the business seriously but we don’t take ourselves too seriously. We collaborate, hack, blog, network with the tech scaleup sector and socialise with our members, and each other!
Competitive salary and package, flexible working hours, a shiny new Mac to call your own and regular team activities to get involved in.
Inspiring workspace. You’ll be based at the heart of our brand new building in Shoreditch.
