[Expired] - Community Associate

Job Title: Community Associate

Reports to: Area Manager

Department: Operations

Techspace is a member centric company that designs, creates & operates working environments for scaling technology companies. Now more than ever the workplace is undergoing rapid change & transformation: we aim to be at the cutting edge of workplace design, providing flexible & collaborative environments that enable technology businesses to thrive. Most importantly Techspace, at its heart, is a people business: the relationships we form with our members makes our community value proposition come to life.

We are the only tech workspace provider in Europe dedicated exclusively to pioneering technology teams.

We currently have ~200,000 sq ft of space under management in London and Berlin, 6 locations, ~3,500 members, ~75 member companies, 35 Techspace team members, and a few dogs in residence!

Samsara, Pleo, and Freetrade are just some of the alumni companies we’ve worked with.

For one of our Berlin locations we are looking for a

Full-time Community Associate

You are genuinely motivated, want to make a difference in people's working lives and understand how a positive service experience can affect the relationship with our members.

Initial work experience in the hospitality industry is desirable, but is not necessarily assumed to be necessary. For the Community Associate position, your attitude is far more important than your previous work experience and job titles. The advertised position is an entry-level position. We want Techspace and this position to be the starting point for a successful career in Hospitality & Operations, where Techspace provides you with support, opportunities for growth and development.

If you feel addressed by the points mentioned below, we look forward to receiving your application.

Requirements:

Motivated & Efficient - As a self-motivator, you try to challenge yourself and the people around you. No task is too big or too small for you and you always give your best.

Friendly - You are by nature a sociable person to whom others are attracted and comfortable in your presence.

Caring- In a role where you are so central to our community, a genuine sense of empathy and care is essential. You worry about how your words and actions affect the people around you. You give 100% so that people feel in good hands with you.

Strong listening - Having an open ear for the concerns of our members is an important skill for this role. Conscious listening, the implementation of feedback and finding appropriate solutions is part of your role.

Bilingual (German/English) – You need to be able to communicate clearly and effectively in both languages to build relationships and connections with our members and the entire Techspace team.

As a Community Associate, you will have cross-functional responsibilities to provide versatile support to our members and buildings. These are listed in detail below.

Tasks:

Give Techspace a face - You will be the first and most important point of contact to provide support and exceptional hospitality to all members and their visit. While you staff and manage the reception during peak business hours, you are also responsible for ensuring that the entrance area of our buildings looks inviting and tidy.

Deliver a 5* service - Our goal is to deliver a service that accelerates the growth of our members. We do everything with care and conscientiousness. We are happy if you have a critical mindset and so that you question yourself and our service, so that we can continuously improve our offer.

Be the center of our community - Make it your mission to know our members so that you are always able to create meaningful and mutually beneficial connections between them and the broader Techspace community.

We look forward to receiving your application. If you have any questions in advance, please contact [email protected].

Our privacy policy can be found here: https://www.techspace.co/privacy-policy.

We are an equal opportunity employer and are proud of a diverse environment. We do not discriminate in recruitment, recruitment, promotion or day-to-day business on grounds of race, gender, religion, sexual orientation, education, family background, gender, national origin, age, marital status, medical condition, disability or any other status protected by law.