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Expired
[Expired] - Community Manager
Company: Bond Collective Coworking Space: Bond Collective Gowanus Address: New York, USA 68 3rd St Brooklyn, NY, 11231
Bond Collective thoughtfully curates boutique work environments that provide an unmatched experience. We specialize in hospitality and design where each Bond Collective employee and amenity are resources that enable our members and their businesses to thrive. Our diverse locations authentically represent their larger surrounding communities and embody a quiet sense of luxury, allowing you and your work to take center stage.
About the Role:
In the role of Community Manager, you are the operator of your Bond Collection location. Working in conjunction with other community personnel, you are responsible for maintaining maximum occupancy through various sales techniques, owning all administrative tasks within your space, overseeing facility emergencies until completion, as well as leading a rapport of exceptional customer service. You are a self starter, innovative, a hard worker and continuously seeking ways to improve our services through focused efforts on operations and hospitality. This role includes many different facets and responsibilities that all align with ensuring smooth day to day operations of your space.
Responsibilities include but are not limited to:
Manage and execute building/office operations and making sure processes are running smoothly
Manage the entire lifecycle of a member, from inquiries, to new tours, and onboarding.
Sales Reporting, Touring, as well as Issuing Contracts
Main point of contact for members as well as building management
Expense management for your location
Inputting and maintaining accurate data across various platforms
Maintaining 100% occupancy by achieving sales goals and managing churn
Maintaining company standards and expectations.
Responsible for member engagements, community events, and supporting member networking
Orient first-time members and short-term guests
Responsible for maintaining the culture and positive energy of your location
Responsible for managing a facilities team and ensure the space is organized and clean at all times
Capable of troubleshooting end-to-end IT management and solutions (i.e. printing, wifi management, phones, etc.)
Management of several Bond Collective vendors
Continuously explore and curate possible partnerships and community programs that offer value to our members and their organizations
Experience & Requirements:
Strong Administrative experience required
Excellent verbal and written communication skills
Experience implementing budgets
Experience managing a diverse group of personalities
Willing to learn new systems and technology
Comfortable juggling multiple priorities at once
Tech experience, preferred
Bachelor's degree
Perks:
Daily snacks, coffee, tea, and drinks at all Bond Collective locations
Pet friendly spaces
Health care, including vision and dental
401K plan
Smart casual dress code
Generous vacation time
Paid parental leave
Team outings (when able to safely do so)
