[Expired] - Community Manager

Each Mindspace location has a conductor, a Senior Community Manager. This full time position is based Munich. You will report directly to the city lead and will be running the show at your location, responsible for training and managing all community managers and community associates, and setting the standard for Mindspace's immensely engaging atmosphere.

Your day at Mindspace

Every day at Mindspace is exciting, filled with new surprises, many faces and loads of adventures. You lead by example and inspire your team to be proactive in looking after all member needs, encouraging collaboration amongst the community and being the life of the party. You along with your team must nurture the Mindspace community and help it grow.

What You Will Be Responsible For, Mainly

100% client facing and need to create an all-round amazing customer-journey experience for every single Mindspace member

Train and grow the community management team, ongoing

Maintain ongoing communication and ensure the smooth-running operations and maintenance of your location, collaborating with the operations manager

Drive sales via strategy and goal setting, and seeing their execution

Improve procedures using existing metrics and KPI's

The loyal point of contact for community members, solving all member-related issues.

The life of the party: establishing a strong local community via event planning and individual networking efforts

Create an inclusive environment that fosters collaboration and creativity - both internally and externally

Do you have the following experience?

Four-year college degree MBA/MA (an advantage)

Experience in Sales (an advantage)

Experience in Real-Estate (an advantage)

Experience in team management (a must)

Great verbal and written communication skills

Critical Competencies For Success

It's all about the people! Heading the Community Management team means always being attuned to people's needs and being customer-centric

Be able to manage a growing team in a fast-paced environment

Getting the job done is critical. You should be a practical, creative, fast-thinker who is constantly on his feet and aware that others are counting on you

You should be a results driven individual who, with very thorough processes, is a great methodologist

Multi-tasking should be a breeze for you

Be familiar with the startup ecosystem and with the daily happenings of the city in which you are based

Fired up about Mindspace

you are ready to live, eat and breathe Mindspace, spreading the love to everyone you encounter

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Mindspace is the rapidly growing global provider of inspiring coworking space for teams of all sizes. Our community consists of enterprise companies and established startups, as well as small businesses, entrepreneurs and creative freelancers.