[Expired] - [HIRED] Facilities Manager

Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have coworking & managed offices across London, Reading and Manchester; over 3000 members; and an amazing team of over 40 who share our ambition to redefine the workspace experience for the better.

In 2020, Work.Life joined forces with Knight Frank to create Yours, a partnership combining 100 years of real estate expertise with a brand recognised for hospitality excellence. Through Yours, we partner with landlords to deliver a flexible, customer-centric solution for businesses wanting their own office space delivered and managed by us.

Your role

We’re looking for an experienced Facilities Manager to join our growing team. This role will be pivotal to ensuring all the Work.Life spaces run smoothly and are kept to the highest standards.

It’s a fantastic opportunity to join a fast-paced rapidly growing business and be a crucial team member helping to take the brand to the next level.

Your day to day

· To assist in managing top-class facilities service providers in cleaning, maintenance, and IT support with clear and measurable SLAs that are always delivered on

· To help build a Facilities infrastructure that allows site Managers to own and deliver their Facilities to a top standard, consistently

· To coach and educate site Managers to be able to prevent and quickly resolve common facilities issues in collaboration with our approved contractors

· Build and maintain effective professional relationships with key partners such as landlord building managers, service providers, and team members

· Undertake regular building inspections and liaise with membership managers to provide operational support with facility issues

· Manage planned contractor activities across our spaces including the review of quotes, works and service quality

· Ensure all planned and preventative maintenance contracts are delivered on schedule

· Undertake regular building inspections and liaise with building managers to provide operational support with facility issues, including electrical, mechanical, and ongoing building repairs and improvements

· Assist in mobilisation and delivery of new sites

· Manage the successful delivery of minor projects and refurbishments

About you

· You’ll have 2-5 years’ experience in facilities management

· You’ll have a strong understanding of Hard & Soft Services

· You’ll have experience gained in a broad range of building engineering systems, understanding how they operate, and the different types of maintenance required

You are passionate about high standards, and have great attention to detail

You are an excellent communicator, able to engage & support multiple stakeholders across the business and externally

You are a competent project manager, able to confidently co-ordinate and execute on projects on time and on budget

· You’ll have proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment

· You’ll also have experience in delivering minor projects and mobilisation

It would be great if…

· Ideally, you’ll have hospitality sector experience, but this isn’t not essential

· Having health and safety qualifications in NEBOSH, IOSH, BFIM is desirable

Why you’ll love Work.Life

Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier.

· Salary depending on experience

· Amazing ‘HQ’ in Fitzrovia, where you’ll mainly be based

· A supporting & friendly team of hard-working people

· 25 days holiday per year excl. Bank Holidays (additional day per year in the business up to 30 days)

· £75/month towards your mental & physical wellbeing

· Team joy budget to be spent together with the team

· Flexible working policy

· 2 x 45-minute coaching sessions per month through More Happi our coaching partner

· Optional therapy available via Self Space our mental health partner

· 4 paid charity days per year – we’ve teamed up with Matchable to make this more accessible

· Quarterly team socials

· Discounts with brilliant local businesses

The need to knows

· The start date for this role is July/ August