[Expired] - Facilities Manager

Work.Life is a flex workspace provider for businesses that care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have coworking & managed offices across London, Reading, and Manchester; over 3000 members; and an amazing team of over 40 who share our ambition to redefine the workspace experience for the better.

In 2020, Work.Life joined forces with Knight Frank to create Yours, a partnership combining 100 years of real estate expertise with a brand recognized for hospitality excellence. Through Yours, we partner with landlords to deliver a flexible, customer-centric solution for businesses wanting their own office space delivered and managed by us.

Your role

We’re looking for an experienced Facilities Manager to join our growing team. This role will be pivotal to ensuring all the Work.Life spaces run smoothly and are kept to the highest standards, allowing our members businesses to thrive. We believe life's too short not to enjoy your work, and having an incredible space to do it in is core to our mission.

It’s a fantastic opportunity to join a fast-paced rapidly growing business and be a crucial team member helping to take the brand to the next level. We have several new openings and some exciting growth plans in our immediate future and we'd love you to be a part of them!

Your day-to-day

To assist in managing top-class facilities service providers in cleaning, maintenance, and IT support with clear and measurable SLAs that are always delivered on time

To help build a Facilities infrastructure that allows site Managers to own and deliver their Facilities to a top standard, consistently

To coach and educate site Managers to be able to prevent and quickly resolve common facilities issues in collaboration with our approved contractors

Build and maintain effective professional relationships with key partners such as landlord building managers, service providers, and team members

Undertake regular building inspections and liaise with membership managers to provide operational support with facility issues

Manage planned contractor activities across our spaces including the review of quotes, works and service quality

Ensure all planned and preventative maintenance contracts are delivered on schedule

Undertake regular building inspections and liaise with building managers to provide operational support with facility issues, including electrical, mechanical, and ongoing building repairs and improvements

Assist in mobilization and delivery of new sites

Manage the successful delivery of minor projects and refurbishments

Contribute to workspace design and functional solutions as we constantly obsess over the perfect space to work in

About you

You’ll have 2-5 years experience in facilities management

You’ll have a strong understanding of Hard & Soft Services

You’ll have experience gained in a broad range of building engineering systems, understanding how they operate, and the different types of maintenance required

You are passionate about high standards and have great attention to detail

You are an excellent communicator, able to engage & support multiple stakeholders across the business and externally

You are a competent project manager, able to confidently co-ordinate and execute projects on time and on budget

You’ll have a proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment

You’ll also have experience in delivering minor projects and mobilization

It would be great if…

Ideally, you’ll have multi-site hospitality, leisure or retail sector experience, but this isn’t not essential

Having health and safety qualifications in NEBOSH, IOSH, BFIM is desirable

Why you’ll love Work.Life

Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier.

Salary depending on experience

Amazing ‘HQ’ in Holborn, with flexibility to work across our spaces and from home as your responsibilities allow

A supporting & friendly team of hard-working people

25 days holiday per year excl. Bank Holidays (additional day per year in the business up to 30 days)

£75/month towards your mental & physical wellbeing

Team joy budget to be spent together with the team

Flexible working policy

2 x 45-minute coaching sessions per month through More Happi our coaching partner

Optional therapy available via Self Space our mental health partner

4 paid charity days per year – we’ve teamed up with Matchable to make this more accessible

Quarterly team socials

Discounts with brilliant local businesses

The need to knows

The start date for this role is March/April

The interview process will be three stages; a phone interview and two face to face interviews with the final interview including a presentation

Paul Dutnall, Operations Director, will be the hiring manager for this role

At Work.Life, we’re committed to providing an inclusive environment for our team and our members, as we believe that diversity breeds a more innovative, creative, and caring culture.

We’re an equal opportunity employer. Everyone who applies to Work.Life will be considered for employment without attention to race, age, ethnicity, religion, sexual orientation, gender, family or parental status, or disability stat