[Expired] - General Manager

We have an exciting opportunity for a passionate General Manager to join our team at Huckletree, White City!

About Us

Huckletree is a workspace accelerator group and ecosystem builder, supporting 3000+ members within the most exciting startups, scaleups and corporates across the UK and Ireland. Our members come together to work, collaborate, exchange ideas and build their next venture.

We believe you can’t change the world alone, which is why we’re on a mission to help the most innovative companies, from startup right the way through to multi-national enterprise, take leaps and do braver work together. We're more committed than ever to create the space and environment for teams to work, grow their venture, collaborate together and pioneer whatever comes next.

We build curated workspace ecosystems for the most innovative businesses across the UK and Ireland. By bringing together a hand-picked community of experts and advisors, we support our members' growth and help them make the greatest possible impact in their industry.

Huckletree White City

Curated around the future, Huckletree White City is a dedicated haven for startups and global brands paving our future way of life, from how we sleep, eat, think and move. From businesses taking on food delivery and meat alternatives, to creative designers, fashion and beauty challenges, alongside interactive media companies, this is the home of the most creative pioneering minds.

As our General Manager you will be responsible for managing all aspects of our vibrant community. You will lead and develop the team to ensure the smooth running of the hub and high levels of member experience. You’ll be responsible for hitting growth targets and balancing ownerships over your hubs P&L.

Key Responsibilities

Ownership of P&L and driving efficiencies

Delivering revenue targets and working on forecasting, budgeting, business development and strategic planning

Coaching, developing and up-skilling the team to ensure continued professional growth and engagement

Managing the team to produce exceptional results and smooth running of the hub

Driving all recruitment efforts and overseeing onboarding and training of new team members

Cultivating an amazing work relationship with all your members

Ensuring the highest level of member satisfaction to mitigate churn

Working with the Building Manger and team to proactively come up with solutions

Managing relationships with partners, contractors and suppliers to ensure highest level of operational efficiency

Ensuring hub is compliant with all health & safety legislation

Key Skills & Experience

Experience in a similar role within a workspace, hospitality business or wellness concept

Proven ability to effectively lead teams to produce exceptional results

Excellent interpersonal skills with ability to build lasting relationships, generating respect and trust from all stakeholders

Genuine passion for member experience

Passion for culture - how to build it, how to grow it, how to make it resonate

Excellent team player

Passion for building communities and maintaining an environment that is welcoming, open, transparent, curious, collaborative, challenging, results driven, and fun!

Benefits

Month-long fully paid sabbatical after 3 years

Annual budget of £150 to inspire you to pursue something you’re curious about

Professional & personal development

Private Health Insurance, including dental cover

Employee Assistance Programme

Birthday day off

Charity day off

Additional time off between Boxing Day & New Years

Enhanced Parental Leave

Wellness & team building activities, team committees, and company socials

You’ll love it here if you value a culture that is fast-paced and energetic, diverse and inclusive, exciting and fun, and transparent and supportive.