What does a community manager do in a coworking space?

A coworking community manager supports the people using a physical workspace: welcoming members, making introductions, handling day-to-day requests and organising member events. The balance between member experience, operations and sales varies by operator. Read the responsibilities to see how much of the role involves running the space versus managing online channels.

Questions to ask before accepting a role

• Who owns workspace tours, membership sales and renewals?
• How many members and locations would I support, and who covers reception?
• Are evening events or weekend shifts part of the schedule?
• How is success measured: member retention, occupancy, event participation or sales?

What to bring to your application

Bring examples of welcoming a new member, resolving a service problem and connecting people who could help each other. Hospitality, events and customer-service experience can provide relevant examples when the ad accepts transferable skills.

Coworkies career guidance. Individual employer requirements are stated in each job ad.