Senior Sales Manager

About MindspaceFounded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer?You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the positionAs a Senior Sales Manager, you will be responsible for the end-to-end sales cycle, from acquisition to retention. You play a key role in our sales efforts from lead generation and prospecting, through sales and deal closing, to account management and up-/cross-selling.What will you be responsible for: SalesQualify SMB and enterprise leads - convert them to tours and closed deals (inbound & outbound)Understand the customer’s needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.Provide a suitable proposal offer (Office+AR), based on Mindspace guidelinesFollow up with the customer, maintaining a consistent, open channel Work closely with the Community Manager to achieve smooth onboardingAccount Management - Retention and UpsellingAnalyze and optimize sales targets (Office+AR) for each SMB and enterprise customerIdentify new needs/challenges for the customer and forecast future expansionBe the point of contact for any contract- and revenue-related mattersExecute on SMB and enterprise retention strategiesCollaborate with the Customer Experience team to sustain retention and upselling strategies